Henry Joern

Kaizen Time podcast cover art titled 'Auto Shop Life Cycle,' showing two auto repair technicians in a shop, one holding a clipboard beside a financial data chart, representing the life stages of an auto repair business.

The Business Life Cycle of an Auto Repair Shop

Every business, including yours, moves through stages. Someone learns a skill, gets good enough to sell it, and at some point makes the leap from...

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Kaizen Time podcast cover art titled 'Auto Industry 2026,' showing two auto repair technicians in a shop, one holding a wrench beside a financial data chart, with a car on a lift surrounded by cash, representing the profitability and economic outlook for auto repair shops heading into 2026.

Auto Repair Industry Outlook: Key Trends for 2026 and 2027

A lot of people ask me some version of the same question lately: is now still a good time to be in the auto repair business? The short answer is yes....

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Two auto repair shop service counters contrast disciplined systems with reactive management—one organized and efficient, the other cluttered with paperwork and manual workarounds.

What Separates a Healthy Shop From a Struggling One

You probably know two people who go to the gym the same number of days a week, eat similar meals, and still end up in completely different shape. One...

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Small business owner reviews vendor pricing updates on a tablet while standing in a retail store aisle, comparing new costs to product prices displayed on shelves stocked with merchandise. Natural light and a realistic shop setting illustrate the challenge of adjusting prices as costs rise.

How to Adjust Your Prices When Costs Keep Rising

Prices have gone up almost everywhere over the last few years. Groceries, gas, insurance, the parts and materials that go into whatever you make or...

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