Meet the Team

Marcia Pisani

Manager

Marcia has filled many roles in Your Payroll Department over the years from processing payroll to a tax and finance coordinator to managing daily operations. Marcia has a passion for learning new processes and sharing them with others. She enjoys the challenge of finding new ways to improve our clients' overall experience.

Krissy Schaefer

Tax & Finance Coordinator

Krissy came to Your Payroll Department with a banking background. She handles all of our clients' tax payments and oversees the ACH transactions as well as new client set-ups. Krissy is on a continuous quest for knowledge and loves to dig in and figure out how new systems work. Her cheerful personality brightens the day of our staff members as well as our clients.

Andrea Justice

Senior CSR

Andrea is a long-time native of Your Payroll Department. Not only is Andrea attentive and perceptive to their needs, but she takes the time to get to know each individual and figures out what works best for them. Andrea always brings joy to the office with her quick-witted sense of humor. Andrea's positive, fun, and friendly demeanor has a long-lasting effect on her teammates and her clients.

Kari Racas

CSR

Kari joined the Your Payroll Department team with more than 20 years of customer service experience. Kari is organized, meticulous, and eager to lend a helping hand wherever she can - and is a joy to be around! Kari cares for her clients and genuinely enjoys freeing them from the tedium and worries of payroll. When her workday is done, Kari loves making her backyard beautiful and traveling with her husband and their three kids.

Cindy Tysland

CSR

Cindy joined Your Payroll Department in 2020 with over 20 years of experience in personal banking. Always up for a good mystery, she not only enjoys reading mystery novels, Cindy relishes playing the sleuth (AKA finding solutions) for her clients. She wants to get to know her clients and is passionate about customer care. Off the clock, Cindy likes to exercise, prepare healthy meals, and hang out with her family.

Vicki Buchanan

Administrative Assistant

Vicki joined Your Payroll Department in September 2017 as an Administrative Assistant. She values her many years of excellent customer service and strives to exceed the client's expectations. Outside the office, Vicki enjoys spending time with her husband and three kids. Vicki can be found watching and cheering on her daughter during a softball game or spending time outdoors camping, hiking, and enjoying other fun outdoor activities.

Emma Trujillo

HCM Specialist

Emma is the Human Capital Management (HCM) specialist for Your Payroll Department. Emma's love for all things payroll began in 2006, when she took on a role as a payroll CSR. Payroll and ACA compliance can be complicated. When you need clarity, you can count on Emma to guide you. And, if you need that clarity in Spanish, Emma’s got you covered – she’s fluent en español!

Kim Mohr

Shipping Clerk