Building Trust Through Better Questions
Strong teams aren’t built through better instructions. They’re built through better conversations. Trust grows when leaders slow down, listen...
In this Kaizen Time conversation, Eric Joern explains how a four-day workweek works in real businesses, why some shops are seeing higher productivity with fewer days, and what questions every owner should ask before testing it in their own operation.
A four-day workweek can work even in hands-on industries like auto repair
Productivity and morale can increase when schedules are structured intentionally
Many shops use staggered schedules to stay open five days while giving each tech a weekday off
The real question is whether a four-day workweek fits your business.
Data, scheduling, and measurement are essential before making it permanent
The goal is not volume at all costs, but aligning the business with the owner’s quality of life vision
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Strong teams aren’t built through better instructions. They’re built through better conversations. Trust grows when leaders slow down, listen...
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Growing your team changes more than your payroll total. In this conversation, we talk through the real cost of adding employees, from payroll...