Building Trust Through Better Questions
Strong teams aren’t built through better instructions. They’re built through better conversations. Trust grows when leaders slow down, listen...
The Kaizen Team
· April 10, 2025
Are unbilled parts quietly draining your auto repair shop’s profits? In this episode of Kaizen Time, part of the Blood, Sweat & Business podcast, Eric Joern explores a common but often overlooked issue: lost revenue from parts that never make it onto repair orders. Every part—big or small—that slips through the cracks can create costly profit leakage.
You’ll hear practical ways shop owners can tighten their inventory process—because when parts slip past the ticket, the profits go with them.
🔍For a deeper dive, read Parts Used vs. Parts Billed: Fix the Leak, Save Your Margin
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