DON'T LET YOUR BACK OFFICE RUN YOUR TANK EMPTY

I want to express how pleased we are with our accountant, Eric Joern, at Kaizen CPAs + Advisors. His knowledge of the workings of the automotive repair business is impressive, to say the least. When we recently had to examine the profitability of our 50-year auto repair shop, we actually learned from Eric the industry standards and practices concerning pay rates for service writers and technicians, acceptable expense ratios and what an average service bay should produce in revenue per month. I was in awe of his knowledge and it helped us make some important decisions. It's refreshing to find an industry-specific accountant like Eric.

Some people think “any accountant can do my books”. It’s true, anyone can do the books but who's gonna fight for you when the IRS comes knocking? When I had an IRS random audit years ago, Kaizen CPAs + Advisors took the bull by the horns and resolved my issue. It was a long, stressful audit, but it was handled off site of my business and I was well represented by Kaizen. My relationship with Kaizen has been professional and personable. They have taken the time to understand my business by spending time at my shop. Eric, my accountant at Kaizen, had worked at a dealership in the past. He has joined ASA, attended automotive seminars and is helping my business move forward and be profitable. If you're looking for an accounting firm that has your back, even during an IRS audit, you've found it here.

I have been in the automotive business for 20 years, and this is my 3rd accountant. Eric Joern and his team have taught me more in the last 2 years than all the rest combined! The thing I like the most about Kaizen is that I don't get asked what I want to know. Instead, I get educated as we work together! Then I have quality questions which get answered! My bank accounts have been structured to add organization and ease of understanding the P&L. We have set goals that are easy for me to understand and look at things completely different. It is reassuring to know that someone that knowledgeable is there to back my business up and help it grow! What some people don't know is Eric was a former service writer in the automotive industry himself! He has and still currently teaches classes on a regular basis. Both live and web based! He also serves on the board for the Mid West Auto Care Alliance. He knows this industry in and out! Accounting is not my craft, but I can honestly say I feel more in control of my business and financial future than I ever have before!