Remote culture doesn’t happen by accident. In this Kaizen Time conversation, Eric Joern breaks down what it takes to build a team that works well together even when they’re nowhere near the same office. From intentional communication to real human connection, this is how to make remote work work.
Relationships still need real connection. Remote teams thrive when they have periodic in-person time for training and events.
Flexibility increases performance. Measuring outcomes instead of desk time gives people room to work the way they work best.
Remote-first hiring expands talent and reach. You’re no longer limited by geography when the systems and expectations are solid.
Clear accountability keeps remote teams aligned. When people know how success is measured, remote work becomes sustainable.
Eric explains how Kaizen shifted into remote work during COVID and why the team never fully returned to a traditional office model.
Mark and Eric dig into why local client growth has slowed and how a national footprint changed their hiring approach.
They walk through how Microsoft Teams became the firm’s virtual workspace for both work and social interaction.
Eric shares how remote employees stay connected through firm events, training, and sponsored travel back to the office.
The conversation shifts to trade shows and why they still matter for meeting clients face-to-face.
They wrap up with what remote employees need in order to stay engaged, productive, and aligned with the firm’s culture.
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